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Support to the community
Customer guidance
Some unforeseen circumstances such as los-
ing one’s job or being ill for a long time, may
affect someone’s financial resources. All of a
sudden, a mortgage credit or any other credit
will bear on the person’s budget to a far bigger
extent.
Also in that case, the bank will look for a solu-
tion together with the person concerned.
One of the possibilities consists in reduc-
ing the monthly instalment. As for mortgage
credit for example, several possibilities exist.
‘
Prevention is better than cure’ is a saying that
also applies to financial matters. There is a vast
array of guidance programmes for people in
financial trouble. These programmes make it
possible to take action in order to prevent the
situation from getting worse.
The public authorities also provide the pos-
sibility of a free insurance in case of loss of
income. Especially when someone raises a
credit, it may be wise to take out such an
insurance.