69
Usually all employees sign the code of conduct,
after which it is placed on the intranet. In 94%
of the sector (15 out of the 19 institutions sur-
veyed) training or e-learning sessions are or-
ganised on this subject, which are repeated at
fixed times.
Whistleblowing system
All the surveyed institutions that have drawn
up a code of conduct also have a whistleblow-
ing system that makes abuses known. 97% of
the sector (16 out of the 19 institutions sur-
veyed) has an internal system; one institu-
tion calls on an independent external body.
30%
of the sector (7 out of the 19 institutions
surveyed) has gone one step further and has
founded an ethical committee that employees
can contact if they are confronted with a con-
flict between the values of the institutions and
the instructions they receive, or the imposed
objectives.
>
Ethical enterprise
99.7%
69.1%
63%
99.3%
0
20
40
60
80
100
E-learning
Training sessions
Push e-mails
On the intranet
COMMUNICATION CHANNELS FOR CODES OF
CONDUCT
Survey bank members May 2012 – (SOURCE: FEBELFIN)
Financial institutions communicate
mainly about their code of conduct via
the intranet, e-mails and training.